Get the embed live and collecting feedback, then keep it healthy.

Dashboard Quick Start: Managing Your Feedback

Learn how to create projects, install the embed, and manage incoming feedback with filters, archiving, and admin notes.

getting-started dashboard

Getting Started with Qaid Themes

Learn how to transform the default feedback buttons into themed experiences that match your brand identity using our built-in theme presets.

themes getting-started

Getting Started with Quests in 10 Minutes

Drop a multi-step intake form onto your site, define the questions in JSON, and start collecting structured responses — using a dental practice as the running example.

getting-started quests

Progressive Loading and Legacy Browser Fallback

One script tag that loads only what a visitor uses and automatically falls back to a compatible build on older browsers — no detection to write yourself.

installation performance

Troubleshooting: Common Issues and Solutions

Solve common problems with the Qaid feedback embed including loading issues, CORS errors, and styling conflicts.

troubleshooting debugging

Match the feedback buttons and modal to your brand.

Brand Color Matching: A Deep Dive

Master the art of customizing Qaid's color palette to perfectly match your brand. Learn about color theory, accessibility, and CSS custom properties.

colors branding

Styling the Modal: Themes & Custom CSS

Learn how to restyle the feedback modal with custom CSS. Override colors, typography, borders, and more to match your brand.

modal css

Custom CSS Magic: Advanced Styling Techniques

Go beyond themes with custom CSS. Learn to create unique feedback button designs with animations, gradients, and creative effects.

css advanced

Custom Button Icons

Replace the default thumbs up/down icons with custom SVGs, emoji, or any HTML content to match your brand's visual language.

icons customization

Text Customization & Internationalization

Customize every text label in the Qaid feedback flow. Learn to support multiple languages and create locale-specific experiences.

i18n text

Public Theme Gallery: Share Your Designs

Browse community themes, apply them to your projects, and share your own custom designs.

themes gallery

Decide where feedback appears and what the form asks for.

Position & Placement: Where to Put Your Feedback Buttons

Configure where feedback buttons appear on your page - corners, inline with content, or in custom containers.

position placement

Custom Modal Content: Tailor the Feedback Form

Customize the feedback modal's title, placeholder text, submit button, and add custom fields.

modal customization

Element Targeting: Pinpoint Feedback on Any Element

Let users click on specific page elements to attach feedback directly to buttons, forms, or any UI component.

targeting elements

Conditional Display: Show Feedback at the Right Time

Control when the feedback embed appears based on user state, page URL, or custom application logic.

conditional display

Mobile Optimization: Feedback on Touch Devices

Optimize the feedback embed for mobile devices with touch-friendly buttons and responsive positioning.

mobile responsive

Attach the visual and technical context that makes a report actionable.

Screenshot Capture: Visual Context for Feedback

Add automatic screenshot capture to your feedback embed, with options for DOM-based or permission-based capture.

screenshots visual-feedback

Annotate & Redact Screenshots

Let people mark up and blur their screenshot before sending feedback — boxes, arrows, freehand, and redaction, built into the embed.

screenshots annotation

Video Feedback: Screen Recording for Bug Reports

Enable screen recording in your feedback embed to capture video bug reports from your users.

video screen-recording

Console Error Capture: Debug Without Asking

Automatically capture JavaScript console errors with user feedback to debug issues faster.

debugging console-errors

Ask structured, multi-step questions with the quests embed.

Branching Forms with `visibleIf`: A Medical Intake Example

Use the visibleIf predicate to show questions only when prior answers make them relevant. Equals, in, answered, allOf, anyOf — every operator with a real medical-intake example.

visible-if branching

Theming & Inline Embeds: A Renovation Estimate Form

Render the quests embed inline, match it to your brand with custom colors and CSS, and pick layouts that feel native to your site — using a contractor's estimate form as the running example.

theming inline

Ask Follow-Up Questions: Link Thumbs Buttons to Quests

Replace the optional message box with a targeted quest — ask one set of questions after a thumbs-up, another after a thumbs-down, and another after a screen recording.

thumbs quests

Turn a busy inbox into insight, and share the work across your team.

Feedback Insights: See What Your Users Are Telling You

Turn a busy feedback inbox into trends, top pages, and AI-grouped themes with sentiment and representative quotes.

insights analytics

Team Collaboration: Working Together

Invite team members, manage roles, and collaborate on feedback with your team.

team collaboration

Escalation Rules: Automatic Priority Detection

Set up rules to automatically flag critical feedback based on keywords, URL patterns, and more.

escalation automation

Push feedback and quest events into the tools you already use, build on the data yourself, or hand it to an AI agent.

Webhooks & Slack: Push Feedback Into Your Stack

Send feedback and quest events to Slack or your own signed HTTP endpoint the moment they happen.

webhooks slack

Linear & Jira: Turn Feedback Into Tickets

Connect Linear or Jira to a project, create issues from feedback in one click, and keep the two in sync as issues open and close.

linear jira

Pro

The Platform API: Build On Your Own Feedback Data

Read and write your feedback, quests, responses and themes over a JSON API — for custom dashboards, CRM sync, and AI agents.

api integrations

The Dashboard Assistant: Ask For It Instead of Clicking For It

An AI assistant built into the qaid dashboard that reads your feedback, drafts quests and edits themes — acting as you, with your role and your permissions.

ai assistant

What WCAG 2.2 AA compliance gives you, and how to integrate accessibly.

Accessibility: Built In, Not Bolted On

The Qaid thumbs and quests embeds are built to WCAG 2.2 AA — keyboard operable, screen-reader friendly, with dialog semantics, focus management, and live-region announcements. Here's what that gives you and how to integrate accessibly.

accessibility a11y