Element Targeting
Users click directly on UI elements to pinpoint exactly what they're giving feedback about.
Screenshot Capture
Automatically capture the page state when feedback is submitted. See exactly what your users saw.
Console Capture
Captures console errors from the user's session so you can debug issues without asking.
Zero Dependencies
A ~16 KB thumbs embed and ~14 KB quests embed, gzipped. No external dependencies. Just a script tag and you're live.
Team Collaboration
Invite your team with role-based access. Owners and members work together on feedback.
Admin Notes
Add internal notes to any feedback. Track discussions and decisions with your team.
Visitor Tracking
Anonymous visitor IDs link feedback from the same user across sessions without cookies.
Fully Customizable
Every color, label, position, and size is configurable. Match your brand perfectly.
Cadet
Perfect for exploration
- 1 Project/1 API Key
- 100 Messages/month
- 7-day data retention
- Complete Customization
- Element-targeted feedback
- Open Source / Self Host
Commander
For serious missions
- 10 Projects / Unlimited Keys
- Unlimited Messages
- Screenshot capture
- 1-year data retention
- Advanced analytics
- Priority support
- Feedback Management
- E-Mail Notifications
- Github & Other Integrations
- Platform API access
- AI dashboard assistant
Admiral
Command the fleet
- Unlimited Projects
- Unlimited Messaging
- Unlimited Data Retention
- Real-time analytics
- Dedicated support
- API access
- Custom Integrations
- SSO & SAML
- SLA guarantee
The Dashboard Assistant: Ask For It Instead of Clicking For It
An AI assistant built into the qaid dashboard that reads your feedback, drafts quests and edits themes — acting as you, with your role and your permissions.
The Platform API: Build On Your Own Feedback Data
Read and write your feedback, quests, responses and themes over a JSON API — for custom dashboards, CRM sync, and AI agents.
Progressive Loading and Legacy Browser Fallback
One script tag that loads only what a visitor uses and automatically falls back to a compatible build on older browsers — no detection to write yourself.
Linear & Jira: Turn Feedback Into Tickets
Connect Linear or Jira to a project, create issues from feedback in one click, and keep the two in sync as issues open and close.
Feedback Insights: See What Your Users Are Telling You
Turn a busy feedback inbox into trends, top pages, and AI-grouped themes with sentiment and representative quotes.
Annotate & Redact Screenshots
Let people mark up and blur their screenshot before sending feedback — boxes, arrows, freehand, and redaction, built into the embed.